Contact

Note: If you have a question about a specific pet or policies at a shelter, please contact them directly. Asking Petfinder will delay your search for a pet, since each shelter manages its own pet list and information on Petfinder.com. Read on for more answers.

Are you looking for a new pet?

Petfinder.com is a searchable list of pets from thousands of shelters and foster groups. Begin your search using our Pet Search (at the top of this page). Since Petfinder is updated on a daily basis, we recommend you keep checking back or save your query so we’ll send you an automatic e-mail when new pets are added that match your search (after you search for a pet, click on “Save This Query” at the bottom of the page). You can also search by using our Breed List.

Are you a shelter/placement group that needs assistance?

We have specially trained staff dedicated to answering questions from shelter workers and placement groups. If you are a SHELTER or PLACEMENT GROUP and you need to know how to use Petfinder.com or need technical assistance about your pet account.

Do you want more information about a pet you’ve seen on Petfinder.com?

Please directly contact the animal welfare organization that is caring for this pet. This information can be found on the group’s home page or under the pet’s picture on their description page. Please don’t contact Petfinder.com about individual pets. We don’t have any information other than what is posted on their page so contacting us will slow your search and time may be of the essence.